Return policy

At Top Grade Auto , we understand that circumstances may arise where a return becomes necessary. Our aim is to ensure a fair and hassle-free return process for our valued customers.

30-Day Return Possibility: We offer a 30-day return possibility, allowing you to assess and experience your classic car in your own environment. If, within 30 days of the delivery date, you find that the classic car does not meet your expectations, you may initiate a return.

Return Eligibility: To be eligible for a return, the classic car must be in the same condition as when it was delivered. It should be free from any modifications or damage not caused by normal use. Please ensure that all original documentation, accessories, and components are included in the return.

Return Process: To initiate a return, please contact us within the 30-day period. Our customer service team will guide you through the return process, providing instructions on the necessary steps to take. Returns will be subject to a thorough inspection to ensure compliance with our return policy.

Inspection and Refund: Upon receiving the returned classic car, our team will conduct a comprehensive inspection to verify its condition. If the classic car meets our return policy criteria, we will process a refund for the purchase price, excluding any applicable fees. Please allow a reasonable period for the refund to be processed.

Customer Responsibility: Customers are responsible for the cost of return shipping and any associated fees. We recommend using a reliable shipping service to ensure the safe return of the classic car. In cases where the return is due to an error on our part, we will cover the return shipping costs.

Contact Us: For inquiries or to initiate a return, please contact us. Our customer service team is here to assist you and address any concerns you may have.